Location Alberta Key recommendations NA Key populations Settlement and Integration Agencies Key findings Funding for agencies that serve Canadian citizens and permanent residents is better compared to those that serve refugees, temporary resident, and undocumented individuals Reasons for long waiting lists: high demand for a service that is not provided elsewhere budget cutbacks lack of referral and awareness of services offered by other agencies Most popular services that have waiting lists: language employment support services Gaps identified Uneven distribution of funds among agencies depending on what population they serve Community organizations AAISA partners, settlement and integration agencies Integration timeline At what point during the integration process the study was conducted? NA Open-access – Yes https://aaisa.ca/wp-content/uploads/2020/01/sector-survey-infographic.pdf