Alberta Syrian Refugee Resettlement Experience Study
Abstract
This is a study into the early resettlement experiences of Syrian refugees across Alberta. The study explored three broad areas – employment, language and social connections. The majority of participants in the survey sample were either working in part-time jobs, students or looking for work. Employment was a key challenge for these refugees. Their skills and experience did not match job opportunities or their lack of English language skills posed as a critical barrier. The study also found that refugees were making friends and building ties, however these were still nebulous and largely transactional in nature. Male participants were more likely than women to participate in social, cultural and educational activities and smaller centres saw higher rates of participation. While most participants experienced a certain sense of belonging to Canada they simultaneously felt challenged while considering issues such as loss of identity, managing settlement concerns and combatting racism and social exclusion. Language was one of the other key challenges for incoming Syrian refugees. With low levels of English comprehension and speaking skills it was difficult to find jobs and build social relationships. Women in the survey had higher language skills and were more likely to be students or have full-time employment as compared to men. Men were more likely than women to be looking for work and struggled with English language fluency. In terms of location, small centres and large centres saw some critical differences. There were higher rates of employment and survey participants reported greater satisfaction with employment in larger centres as compared to smaller centres. Large centres also saw a higher proportion of individuals who were able to pay bills and save money. The study proposes several specific service strategies and approaches to working with Syrian refugees. These include: creating a peer navigator model; developing a trauma informed framework for practice; developing a strengths-based needs assessment process; and embedding social well-being as a core outcome for all settlement services with Syrian refugees.
Notes
Location
Calgary, Edmonton, Medicine Hat, Red Deer, and Lethbridge, Alberta
Community organizations
Resettlement Assistance Program (RAP) providers in each city
Integration timeline
At what point during the integration process the study was conducted?
A majority of survey participants had been in Canada between 8-11 months
Open-access – Yes
https://aaisa.ca/wp-content/uploads/2020/07/Alberta-Syrian-Refugee-Resettlement-Study_Final.pdf
Key recommendations
Develop a client-centered care model for refugees, including: a Syrian refugee hotline; volunteering opportunities; help with legal papers; more translation services; targeted programs for employment
Key populations
Syrian refugees
Key findings
Six-month study on the resettlement experiences of 100 Syrian refugees arriving in Alberta during 2015 and 2016, from five cities: Calgary, Edmonton, Medicine Hat, Red Deer and Lethbridge. The study explored the needs, barriers and experiences of Syrian refugees in three areas: employment, language and social connections, to inform client-centered programming.
Gaps identified
More opportunities for professional development for service providers working with refugees; need for longer term support for refugees; increased funding for refugees with disabilities; more engagement of refugees in the design and implementation of services