Edmonton Immigrant Services Association Annual Report (2020-2021)
Abstract
Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532.
Notes
Community organizations
Edmonton Immigrant Services Association (EISA)
Key findings
Transitioning to virtual services during the COVID-19 pandemic highlighted inequities in access and knowledge of technology
Cancelling direct services led to increased demand
EISA supported 5689 clients in 2020-2021
EISA’s end of year net assets was $1,002,532
Key populations
Immigrants in Edmonton
Open access: Yes
Future research / gaps identified:
n/a
Integration timeline
Newcomers (not defined)
Key recommendations
Improve service delivery through technological capacity building, innovative delivery, and partnerships
Location
Edmonton, Alberta