Integration timeline Newcomers (not defined) Key findings 74% of respondents reported that newcomers experienced challenges in accessing services The 5 most needed services for newcomers were: i) language & workplace training; ii) housing, employment, childcare & health; iii) info & orientation; iv) transportation; v) needs assessments, inclusion, translation 91% of the participating organizations provided services to immigrants who are ineligible for Citizenship and Immigration Canada funded services Key populations Immigrants in 8 rural communities (Red Deer, Wood Buffalo, Lethbridge, Medicine Hat, Grande Prairie, Brooks, Lloydminster, Fort Saskatchewan) in Alberta Community organizations: n/a Future research/gaps identified: The top 5 key gaps in the organizations were: i) Language/literacy training specifically for employment ii) Childcare iii) Legal services & referrals iv) Foreign credential recognition v) Specialized programming for youth, women, and seniors Key recommendations Expand the services that settlement services organizations provide Increase capacity of settlement services organizations Increase support for collaboration between settlement services organizations Create centralized yet flexible service delivery model Locations Red Deer Wood Buffalo Lethbridge Medicine Hat Grande Prairie Brooks Lloydminster Fort Saskatchewan Alberta Open access: Yes