YYC Airport Services for Temporary Foreign Workers (TFWs)
Abstract
The YYC Airport Services for TFWs Program launched on October 1, 2022, to be the first point of contact for TFWs and other migrant workers arriving at Calgary’s International Airport before destining to their place of employment. The program utilized a service delivery model that focused on airport reception, client outreach, and parternship development. This report provides a summary of project activities and evaluative findings gathered from October 1, 2022 – March 31, 2024.
Notes
Future research / gaps identified: n/a
Key findings:
1) The YYC Airport Reception Programs successfully supported positive outcomes for TFWs and increased the level of coordination between consulates, employers, and service provider agencies.
2) The program is critical in preventing future challenges for clients by providing early access to information and knowledge of resources.
3) For clients, the program helped them to feel welcome and provided a sense of security in times of uncertainty.
Key populations: Temporary Foreign Workers (TFWs) and migrant workers
Key recommendations:
Relationship building remains a critical area of focus, especially consular relationships that can support new arrivals and potentially offer program information to clients pre-arrival.
Location: Calgary, Alberta
Open access: PDF available
Community organizations: Calgary Catholic Immigration Society; Prairie Community Supports
Integration timeline: upon arrival